Thank you for choosing rutherford.store for your shopping , The following are the terms that make up our shipping policy
1. Order processing
Once we receive your successful order, goods will usually be processed within 1-3 business days.
There will be a confirmation email with tracking information.
Orders are not shipped or delivered on weekends or holidays.
If we receive a large number of orders, shipments may be delayed by several days. Please allow additional shipping days for delivery.
If there is a significant delay in shipping your order, we will contact you by email or phone.
2. Shipping cost
Standard shipping is $6.99 for all orders.
3. Confirm shipment & track orders
You will receive a Shipment Confirmation email once your order ships containing your tracking number(s).
4. Delivery time
Estimated delivery time is approximately 7-15 business days from the date the order is shipped.
Due to unforeseen circumstances or events beyond our control, such as natural disasters or customs delays, delivery times are estimates only. We try our best to give the best estimate based on the information we have, but we cannot promise an exact delivery date.
5. Shipping method
Our available shipping methods and carriers, depend on the location and size of the item(s) you purchased.
6. Error receiving information
If your order has been shipped and you discover that you entered incorrect shipping information, please contact us immediately so the order can be processed.
However, in some cases the order cannot arrive at your address due to incorrect information you provided, we are not responsible for this package.
We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we cannot cancel or make any changes. any for your order.
7. Address accuracy
Please ensure that your shipping address is correct and complete to avoid any delays or misdeliveries.
8. Return the parcel to the sender
If the parcel is returned to the seller due to the buyer’s error, such as an invalid address or the buyer did not receive the parcel in time, the buyer will be responsible for paying the additional cost of the parcel back get returned.
9. Contact us
E-mail: [email protected]
Working hours: 8AM – 6PM (from Monday to Friday, off Saturday and Sunday)